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Same Day Dispatch
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SHIPPING INFORMATION


Australia-wide Shipping
Fast dispatch! 59 minutes or less!

Order before 4:00pm your goods will be ready for dispatch the same day.
You’ll receive your goods super fast, usually within 24 hours!
* Same day dispatch excludes bulky items and may not be possible on cut-to-size orders


Melbourne Metro Options

Order by 10am, get goods by 4pm the same afternoon
* Applies to Melbourne metro addresses only. Does not apply to 3 metre substrates or larger.

4 Hour Express
Fast Express Service - when you need goods in a hurry
*Exclude substrates, heavy and bulky items, as marked with the “freight applies” icon.

VIP DIRECT
Fast Express Service - when you need goods in a hurry
*Applies to metropolitan addresses only. Does not apply to substrates.


Sydney, Adelaide and Canberra Metro
Super Fast Overnight
Order by 2pm, Get it by 2pm next day
*Applies to metropolitan addresses only. Does not apply to substrates.


Brisbane and Perth Metro
Fast dispatch>> 2 to 4 Day Delivery
Super fast dispatch means goods on their way to you the same day
* Same day dispatch excludes bulky items and may not be possible on cut-to-size order.


Free Express Delivery on Orders over $299
Victoria Statewide and most Australian metro addresses including Sydney, Melbourne, Adelaide, Brisbane, Perth and Canberra.
* $299 threshold excludes GST and is for Online Orders only. Free Express Delivery offer excludes oversized, heavy and bulky items as marked with the Bulky Item icon.

DELIVERY NOTES:
  • A street address is required for all deliveries.
  • Deliveries will be made between 8:00am and 5:00pm, Monday to Friday.
  • Delivery timeframes are based on typical courier examples. For regional areas excluding Victoria, generally add one working day from nearest capital city for delivery timelines.
  • Exceptional circumstances may affect delivery times. Public holidays can also impact, particularly during pre-Easter and pre-Christmas periods.
  • You are welcome to provide an authority to leave (ATL), giving approval for goods to be delivered to an agreed safe area at your premises. If you are working off-site an ATL allows the goods to be delivered in your absence.
SAME/NEXT DAY SHIPPING EXCEPTIONS:
  • A street address is required for all deliveries.
  • While we aim to stock everything we sell, there are rare occasions when it is not possible to supply every item, for example, a custom cut sheet or slit rolls that require additional processing time.
  • If you select same day or next day delivery and for some reason, your item cannot ship, you will be contacted by one of our customer service team members
  • The daily cut-off time for 4 Hour Express Deliveries is 12:00 noon.
  • The daily cut-off time for VIP Direct Deliveries is 2:00pm.
PALLET LEVY:
  • Oversized sheets will be shipped on a pallet to ensure your goods arrive in prime condition, and may incur a pallet levy.
  • If this applies to your order you will be contacted before your order is processed.
  • If you select same day or next day delivery and for some reason, your item cannot ship, you will be contacted by one of our customer service team members.
  • Pallets can be returned to our Melbourne warehouse for an account credit.
CLICK & COLLECT
If you would like to pick up your goods, select Click & Collect during checkout.
Your goods will be ready for your to collect from our Victorian Distribution Centre:
19-22 Success Way, CORIO VIC 3214




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